Hewlett-Packard (HP)
Laptop returned dead and hard disc missing after DVD drive service
- 05-06-2012
- 15
I given my laptop for service on 03rd Oct (service report no: 1423) at HP IT world No: 1. Kodambakkam high road, Chennai 600006. The reason given for service is DVD Drive not working, at the time except dvd drive everything is working finely. After few weeks I received a call from HP customer care saying that mother board to be checked at this time board may fail asked my comment to proceed further. My feed back, Please return back my laptop. Received back laptop in Feb month (even unable to switch on the system) but no proper answer for this & told mother board failed. Recently given the same laptop to known hardware engineer in front me he opened the system found & shocked that hard disc is missing. Pls guide me to proceed further my email id: [removed]
Company: Hewlett-Packard (HP)
Country: USA