Dell Customer Service
Mixed-up keyboard keys and loose USB port on new Inspiron

The keys on keyboard like (./;':"`~ etc.) are all mixed up. By pressing the key, it does not show the icon drawin on it.
USB 3.0 port is loose and keep losing the potable drive connected.
I thought Dell (New) product would not have any fault...
It's with BDL (Khobar Office) for 20 days and to this date, they have not done anything about it.

Company: Dell Customer Service
Country: USA

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