LD Products
I received a faulty cartridge

On October 15 I requested from LD Items Product REMANC1823 costing $ 17.99 or $ 16.19 using the 10% discount supplied. This purchase was recorded on Bill # 1686048A. For Client # 729580.

I recently mentioned the first indicators of falling on my current color tube, and so I believed it time for you to deploy the LD Items remanufactured cartridge that I'd bought. I mounted the brand new capsule per regular, nevertheless no shade was future after I published my files. The places which should show red figures were empty. I tried altering the shades to red or orange or inexperienced using the same outcome. I then' re installed' the aged cartriidge and did begin to see the pale red-ink within the anticipated places. The only real summary I will attract is the fact that I obtained a defective tube.

I next visited the Hewlettpackard site to make sure I'd the right individuals in position on my pc for that printer I had been trying to use. I did so.

For what its value, I Have mentioned the previous capsule and fresh capsule be seemingly of equivalent weight, anything I'd not need anticipated because the fresh capsule must have also included an ink offer.

My problem is what motion could be taken up to obtain a color capsule in my experience ASAP, and what motion could be obtained concerning the evidently defective tube I obtained in October. May I get a substitute capsule to displace the defective one?

I've been a continuing client of LD Items, which may be the very first time I've undergone what seems to be a defective tube. I'm anxious to truly have the issue resolved and fixed.

Company: LD Products
Country: USA

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