Hewlett-Packard (HP)
Warranty/Customer Service Charge - After Sales service
- 07-25-2010
- 6
My son's laptop is out of warranty, so when we called HP to get a P/N to fix his laptop they wouldn't give us the info without a $50 fee. They said, and I quote, "I can't answer your question without charging you $50." Outragous!!! HP just lost my future business, and I hope yours too!!!
Company: Hewlett-Packard (HP)
Country: USA