Sony
Horrendous Customer Service - PSN

After 3 weeks of nothing, Sony didn't refund me for an HD movie that was not in widescreen 1080p. I rented through the PSN on the PS3 and it was 4:3. I didn't finish downloading it mind you so I thought it would be even easier to get a refund. Ha, boy was I wrong. It would've been easier to run a marathon than to hope sony would help out a dedicated customer. To make me happy is simple, refund my $5 for my movie rental on the PSN network. (you would think it would be rather easy huh...??)

Company: Sony
Country: USA

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