Gateway
Bad service

I needed help with my computer the modem was bad I was told by one of your tech that he could find out what was wrong with it for $59.99 for 30. Min. I gave him my computer sn.# and then he ask for my cc# I gave him that. After the payment was comf. He began asking me to do thing to my pc. After 30 min, he told me I was out of time I would have to buy a another 30 min. Time computer was not fix but I had to go. I call back latter they asked me for the sn# of my computer he came back and told me he could not help me cos my computer was under warranty until may. I ask why did I have to pay for your help he gave me no answer I ask a bout a refund he said no I need some to help me get my money back.

Company: Gateway
Country: USA
Site: gateway.com

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