Hewlett Packard / MS Office Home & Student 2007
Terrible experience!

Hewlett packard costs the entire retail price ($149) for Msoffice Home & Pupil but supplies a simple-use (OEM) permit for the product vs. The three-use permit (Retail) that accompany exactly the same application bought at Goal, Bestbuy or every other retail store for that same cost.

I bought a brand new notebook via the horsepower site and examined the container to buy the Msoffice application combined with the computer. I completely recognized the price horsepower was providing for this application was add up to the retail cost, and just bought MS-Office from horsepower simply because they were promoting it immediately on a single website when I was buying the computer. NOWHERE ABOUT THE HP SITE does horsepower let you know the Msoffice edition it offers AT FULL RETAIL COST doesn't supply the customer using the Retail Permit that allows the consumer to set up the program in THREE pcs. Alternatively, HP supplies a drive designated OEM that another permit applies - and under that you can only just make use of the application ON A SINGLE pc.

The only path to find this out would be to browse the fine-print on EQUALLY permits when adding the program - which could just be achieved following the item is exposed and applied. This really is an incredibly misleading advertising exercise and really unjust towards the customer. I'll will have togo out to Bestbuy and get ANOTHER BACKUP of the program for my additional kidis pc for another $149. Exactly what a fraud

I've spoken to both horsepower and Microsoft. Horsepower first explained that application isn't returnable. Later they explained the 21-day interval for return of item had terminated, which consequently they'd no-obligation to me anyhow. Microsoft explained it had been an horsepower problem which there is nothing they might do, but that OEM application is generally supplied in a considerable discount towards the customer of the maker's gear. Both established they recognized the Retail edition enables use on three computers and also the OEM edition limitations employ to some simple computer. Microsoft said I had beennot the first ever to protest about that problem, therefore obviously others have now been tricked aswell.

I'd intervening conditions that didn't all me to setup the pc immediately when it had been shipped, after which it got me some time to comprehend that - YES CERTAINLY - I'd been fooled into spending top dollar to get a restricted-use item.

Although this story may not be information to some person within the application/pc business, I determine there are certainly a large amount of house customers like me who've NO indisputable fact that horsepower is really dishonest.

Company: Hewlett Packard / MS Office Home & Student 2007
Country: USA
State: California
City: Palo Alto
Site: hp.com

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