Apple iTunes
ITunes billing problems

ITunes service will allow you to purchase items that are already in your purchase history.in this case all but two episodes of a sitcom were purchased - I believed I was purchasing a season pass for the upcoming season when in fact I purchased a season pass for something (for the most part) I already own.

I canceled the downloads and unfortunately purchased the individual episodes I was after confidant that I would receive a refund - no dice.

In Katie's Words:

"I've carefully considered your request for a refund for your duplicate purchases of the first part of Battlestar Galactica, Season 3. While I understand that you were not aware that you would be charged twice for these videos, I regret to inform you that your request has been denied. As stated in the iTunes Store Terms of Sale, all sales are final..."

Thanks for that apple. A curse on you and your family.

Company: Apple iTunes
Country: USA

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