Apple iTunes
Season Pass Purchased for Already Owned Episodes, Refund Denied

ITunes service will allow you to purchase items that are already in your purchase history. In this case all but two episodes of a sitcom were purchased - I believed I was purchasing a season pass for the upcoming season when in fact I purchased a season pass for something (for the most part) I already own.

I canceled the downloads and unfortunately purchased the individual episodes I was after confident that I would receive a refund - no dice.

In Katie's Words:

"I've carefully considered your request for a refund for your duplicate purchases of the first part of Battlestar Galactica, Season 3. While I understand that you were not aware that you would be charged twice for these videos, I regret to inform you that your request has been denied. As stated in the iTunes Store Terms of Sale, all sales are final..."

Thanks for that Apple. A curse on you and your family.

Company: Apple iTunes
Country: USA

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