Tesco - St. Mellons store, Cardiff
Damaged Computer keyboard - they truly are saturated in garbage!

I purchased a brand new pc on June 26th from Tesco and established it-up, simply to discover the keyboard was damaged. I'd to make use of my previous keyboard to create up the pc when I required the keyboard back again to the store today to get a substitute, and desired it for company. I was told by the girl at Customer Providers go back again to the shop and I had a need to dismantle THE ENTIRE pc. After I described that there was lots of personal information on there, including issues I settled to obtain off the web that I really couldnot afford to get rid of, she explained to return following the supervisors assembly in 2hrs to talk to the supervisor, who could authorise an upgraded.

I went back 2 hours later, simply to be informed again that I had a need to remove anything using the PC, dismantle it and return it, only for the benefit of the keyboard. Easily did not wish to accomplish this, then I'd need to telephone the pcis producer (Philips) and obtain a keyboard from their website. I had been provided a booklet using the quantity onto it. It had been THE INCORRECT quantity! I called it many times, simply to discover the quantity was no-good (0800 912 4999). For information, I chose to telephone Tescois helpline (0845 601 2549) to ask how to proceed... Simply to be placed on store. After 75 MOMENTS on-hold, I put up disappointed. Every handful of moments the automatic device might claim "Your phone is essential to us. It'll be solved briefly". It simply would go to display they truly are saturated in garbage! I have currently got a keyboard which am presently utilizing my previous the one that doesnot complement the brand new pc and fails. Along with that, I invested 75 units being billed nearby price to get a phone which never actually got solved and had to consider 2 excursions towards the St. Mellons shop, charging me gas. Our rage nonetheless has not reduced, I am fuming.

Company: Tesco - St. Mellons store, Cardiff
Country: USA

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