HP Computer
Customer Support and tech-Support are heck!

I won’t bother you using the specifics. The underside line is the fact that I've been for nearly 7 months today without my HP dv4000 notebook. The very first time it visited the support website since a small issue which should have now been set about the phone was misdiagnosed by the tech-support broker. However the was changed by the website having a one that was faulty. Therefore it returned in another period. Subsequently, having a motherboard that is minute, the pc nevertheless wouldn't function. Therefore it’s today set for a third-time, and also the website has overlooked the contract to come back me it twice. I actually adjusted my journey schedule to become on the day it had been guaranteed.By nowadays they CAn't provide mean projected return day that is modified! I've required a brand new pc but am being informed (really nicely) that I can’t have one until thirty days following the device went set for fix the 3rd period. Actually, it never must have attended restore within the first-place – after which it smashed! Obviously I wrote towards the horsepower Leader, whose team delivered the people that are declining to displace the computer it. That is HP heck.

Mary Jenkins, Chattanooga, TN

Company: HP Computer
Country: USA

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