Microsoft
Windows 8 Phone software

I have a new Nokia Lumia 920 Windows Phone 8 mobile phone. I have had it for three months and in that time it has been prone to freeze or shutdown by itself. When it freezes I have to force shut it down to restart it. I have had to to this numerous times.

Two days ago I woke up and my phone was off. I tried turning it on but I would only get a blue screen and then it would shutdown. I think this is the equivalent to the windows PC blue screen of death. I have since had the phone reformatted, meaning I lost everything on it, so it is definitely not the hardware.

Company: Microsoft
Country: USA
State: All Country
City: United States of America

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