Soliscompany.com
Bad experience

Clothing & Footwear

VERY BAD experience. Purchased boardshorts from their store that did not match. Delivered them by myself cent after which i obtain a phone stating that boardshorts aren't a returnable product. They stated that boardshorts are swimsuits and swimsuits aren't returnable per their return policy. Their return policy particularly notices swimsuits as not returnable, but-don't note boardshorts. I get where these are related products, BUT... The class where I came across these pants is known as Swimwear & Boardshorts. Therefore my issue for them was — is not it complicated to create a difference between Swimwear & Boardshorts after I'm buying, however only listing Swim-Suits within the return policy? In the minimum it is complicated for that client... in the very worst it is scam. Therefore following this telephone call, I requested that I be called back with a supervisor. 6 days later no-call back... And so I called them back... Talked for the same guy... Asked him why no body named me back... He explained these were sticking with their weapons... I expected him then why-didn't he contact me back... He explained he really was busy. Therefore to sum things up... Return policy is jacked, customer support is jacked... Which means = no further client.


Company: Soliscompany.com
Country: USA
State: Virginia
  <     >  

RELATED COMPLAINTS

Classic Cleaners
Lost clothes and never paid claim

Costume Craze
Return Policy Hidden On Pet Costumes

The Home Depot
Efuse return arbitrarily

Shore Fit Swimwear
The worst! - retail clothing

Brookstone
Dishonorable return policy!

Burlington Coat Factory
Clerks will tell you merchandise is returnable but then deny it the next day!

The Home Depot, James Brown, assistant manager
The store manager refused return arbitrarily

Superwarehouse
Superwarehouse ripoff's there customers, don't do business with them

Yossi Clothing
Consumer Report

Lightingcatalog.com
Return policy is a scam. Shame on this company!