So Sensuelle, France
Overpriced shipping/slow delivery/poor communication

On the look for anything unique for my wife, I ran across a, So Sensuelle, that marketed having numerous items which I really could buy for my wife's birthday. I'd requested from another German-centered site two times earlier, to get a bit of underwear, that we wound up obtaining a week before my spouse's birthday. A couple of months earlier, I bought a bra which was of restricted offer from another website, and today desired the corresponding Aubade Soupirs a Moscou tanga, that wound up being truly a substantial problem. I came across it on Therefore Sensuelle, and visited purchase, but was surprised to locate the worldwide shipping price to get a solitary panty might operate me $45! I'd never spend that much, actually sales for that purchase cost for that tanga. I subsequently examined when the delivery price might remain exactly the same easily requested another product, which it did. I subsequently invested about 20 units on the webpage, and discovered an Aubade bra that I'dnot noticed elsewhere being in-stock, and requested it, despite the fact that it was one size bigger than my spouseis common dimension, figuring I really could justify the extreme delivery price easily bought two products. I acquired two emails that evening describing the purchase experienced. Subsequently six-days approved, and never a term. I eventually chose to respond subsequently, requesting an update about the purchase, worried that I'd not obtain the cargo before my spouse's birthday. I obtained an email 24 hours later, also it stated that it'd been delivered out. Right now, I Would virtually quit obtaining the present before my spouse's birthday. But ten times between purchasing and shipping just one product was absurd in my own guide. As well as in that email, it nevertheless outlined that two products were being delivered. Later that same-day, however, I acquired another email declaring I had been to become returned for that next product, because they suggested it wound up not being in-stock. And so I delivered an email in response, requesting some caution, might I be obtaining a couple of products? Another five times of awaiting an answer. For the reason that response, it reported I Would be returned for that item, but the $45 delivery might stay in position. I responded back again to them, discouraged in how I wound up waiting till four times after my spouse's birthday to get that. What created this cargo much more annoying is the fact that having a prior product from another German provider, I had been ready to make use of FedEx aswell, and utilize thier support to choose it-up in a regional collection/dropoff heart, when I could not be house when deliveries usually arrived at the doorway. I'd attempted to create that on this bundle from Therefore Sensuelle, and three times of disappointment ensued, with me having to create numerous calls to FedEx, simply to ultimately discover ultimately that Therefore Sensuelle did not spend the required charge to FedEx for this to provide this support, and what occurred is the fact that FedEx attempted twice to fall it at my home despite my recurring demands to possess it delivered to a dropoff center. After I described this entire scenario to Therefore Sensuelle within the email, within their disappointment to supply these products as marketed, which it required fourteen days for me personally to get the things, that was undesirable thinking about the huge $45 delivery price, they delivered a horrible "We're sorry" two-sentence email that required no obligation due to their problems, and displaying no readiness to move on any extra compensation. For individuals who may want to make use of this organization for worldwide deliveries, particularly towards the U.S. — steer clear!

Company: So Sensuelle, France
Country: USA
State: New Hampshire
City: Nashua

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