Aeropostale
Horrible Customer Service

I went in to the Aeropostale store situated in Great Springs Galleria, FranklIn, Tennessee at 10:45am on Sunday, April 21. I went in with my boy to buy some tops. I noticed the "purchase 1 get 2 free" signage, and that I was optimistic to locate a good deal. Our frustration within the customer support proven today was so terrible that I'd to publish a criticism. We weren't welcomed upon entering, and invested about fifteen minutes searching the tops. We were confused regarding which tops were contained in the purchase, but couldn't discover a worker on the ground to request. Lastly, after choosing many tops, we contacted the registers to request. The small lady who we requested was so rude, that I had been really speechless. She directed to particular places to point which tops were incorporated, nevertheless when I requested for caution, she really lifted her speech in my experience and talked in my experience as though I were an idiot. We quickly pay the tops we were likely to purchase, and got our business elsewhere. We visited Space, Abercrombie and Hollister, where we were welcomed with laughs, and our concerns were responded nicely. Some instruction on customer support must be applied. Till I'm educated this has occurred we shall not be back.

Company: Aeropostale
Country: USA
State: Tennessee
City: Franklin

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