Modcloth.com
Very, very, very poor customer service

Inadequate customer support. Avoid them. I requested a product $44.99 $7 delivery. Them came, nevertheless, I had been not happy at-all since the substance appears so inexpensive, I'd not really bother to put it on. I expected to get a return, they'd not permit me, based on them them I purchased obviously mentioned that it CAn't be delivered or trade. It had been the very first time I heard about such plan. Everywhere I purchase if the product is for sale or not it may continually be delivered. Whilst the saying goes "Client is definitely correct".

Anyway, each day evening after I required for reimbursement, I chose to check back about the product at their site and discovered it had been outlined half the buying price of what I taken care of at $19.99. I named them-and they released me a a shop credit of $25. They ought to have decided to problem shop reimbursement of $55.26 alternatively, given that they offered them in my experience twice the cost. Anyhow, understanding it's more straightforward to get anything back than none at all, I put 3 products instantly instead of the $25 store credit and was anticipating a totally free delivery, given that they owe me clarification of why I settled dual for that first product plus they don't wish to matter any reimbursement or return at all. Easily have requested all products previously (them I had been returning and also the 3 products I purchased as shop credit) I ought to have just compensated 1 time delivery. Nonetheless, again, they do not wish to provide me free delivery. About fifteen minutes after I put my purchase, I chose to alter 1 product to a different product completely exactly the same type but various style that we put into my wish-list, based on them-they can't get it done anymore. Their customer support agent mentioned: "Once a product is requested it CAn't be transformed anymore." Really, very, very bad customer support, fifteen minutes after putting purchase, YOU ARE ABLE TO NEVER CHANGE IT OUT AT-ALL!!! Completely not reasonable! Avoid them! Beware!"

Company: Modcloth.com
Country: USA
Site: modcloth.com

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