BCBG.com
Hidden "no refund" policy on sale items

I had been in Macyis throughout the pre-New Year's purchase and noticed the fantastic Adrice over-the-leg boots. It had been a madhouse in sneakers, and so I attempted on the 6.5 test, and discovered it had been also little to draw completely on - but actually close. It had been for sale, but used to donot have time for you to combat the crowds, and so I arrived home and went online. Discovered it for sale for that same cost on BCBG.com, and requested it.

The shoes came, and what I decided is the fact that I've a remarkably large jeep - I get my base down towards the foot, and there is no space to slide my heel along. It got me fifteen minutes having a shoehorn along with a large amount of muscle, and lastly tucked my base after dark foot - once in, these were super-comfy and healthy excellent - but truly, that has half an hour to put up a set of sneakers??!?! Therefore, back they went - or may proceed, except...

After I browse the reimbursement directions, it stated NO REFUND ON SALE ITEMS. Today, I am aware no reimbursement on products designated FINAL PURCHASE, however the BCBG organization COVERS THEIR PLAN to motivate one to purchase. I visited their site and experienced the procedure to purchase the shoes again, to ensure used to donot miss a large danger signal - nothing. There's NO reference to this plan within the online checkout procedure when purchasing a purchase merchandise.in order much when I am worried, this really is DISHONEST, highlighting on fraud. I named their customer support and told the girl that the) I really could have purchased these elsewhere and delivered them, and that I WOn't store at BCBG again when they do not consider them back, and w) I examined online to ensure used to do not overlook anything and established they don't promote this plan during checkout.

I'm designed to obtain a call-back from somebody in administration having a choice. I would like to let you know anything, this plan is incredible - no trustworthy organization includes a no-return policy such as this, not to mention covers one. I'd like a lot more than an apology, I'd like a reason and that I need them to alter their business training. They're banking on teh reality many people won't feel the trouble to combat the plan, and that is extremely bad customer support that I Would expect from some bargainbasement combined - not really a 'brand name', particularly one associated with a fashion range.

DON'T SUPPORT THE CORPORATION till they alter their methods and create their purchase plan clear.

Company: BCBG.com
Country: USA
Site: bcbg.com

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