Walmart
Return refused for lack of ID when paying price difference

I had bought a shirt last night at for my sons band concert we had not realized it was not long sleeve. Decided to return it during my lunch hour. Stood in line for 25 minutes the guy says there is a 4 dollar difference. I agreed to pay then he asked for id i didnt have any it with me he said he couldn't help me! I asked to talk to management waited for a while another co worker asked what did he need and he told her i didnt have an id. She said rudely oh no you cant take it. I asked her show me where does it say i need an id. She says it not on there. So how we as customers to know we needed an id to pay the difference for an item ia was not asking for money! I was paying more. Finally manager gets there and says no to me... I hope i never have to step in that store again. Walmart 1310 N. Texas Blvd, Weslaco, Texas 78596... Not only did i not get the service but didnt get to eat lunch...

After work went to my favorite Walmart in Alamo did the exchange and the price was the same was done in 5 minutes. Love Walmart in Alamo TX... I hope somebody reads my letter

... [removed]

Company: Walmart
Country: USA
State: Texas
City: Weslaco

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