Kmart/Sears
Exchange Policy

I purchased my boy a set of soccer cleats from Kmart. I got them house and also the very first thing he did was consider the label down. He tried them on plus they did not match. I got them back again to the shop plus they declined to permit me to switch them for that right-size. Two "supervisors" explained their plan doesn’t permit an change without bill. Mad, I went house and began searching for Kmart/Sears guidelines and that I discovered a Children Edge Plan that Sears presents to displace worn-out garments free of charge to kids that use them out before they grow-out of these... inSANE! I named Sears corporate workplace and told them that I needed to complete is TRADE the sneakers; used to donot need a reimbursement or perhaps a store credit. They declined to assist me, and so I stated the truth that they are able to manage to displace garments free of charge but cannot aid their faithful clients having a basic trade. I also noticed that WALMART has one-up in it simply because they may trade and reimbursement with no dilemma... The reason being WALMART cares about their clients. Shame on kmart and sears!!!

Company: Kmart/Sears
Country: USA

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