ClassicCloseouts.com
Items returned, no money refunded!

I ordered from ClassicCloseouts.com for the first time in November for Christmas. I had a couple items to return which I did right after Christmas. I received no credit in January, I emailed ClassicCloseouts.com and was asked to wait until the next statement, it will be there, so I waited another month. Nothing in February. ClassicCloseouts.com have no phone number to call - I back and forth emailed them. They told me it was already issued, I said it wasn't, I asked if I could fax copies of my statements since November. No answer, another email stating it was issued. I called my Credit Card company and indeed it was just issued - $10.00 short. I emailed ClassicCloseouts.com again, of course no response. My Credit Co. Gave me a phone number listed next to the charge. I called and was told it was short because I used a 10 dollar coupon, so they took it off my return. It didnt matter that I kept some items, they didn't split the 10 dollars among all the items. The supervisor was busy of course. I am writing because I am upset about it and will never order from ClassicCloseouts.com again, then Customer service says they will issue me another coupon to use when I order again. Hello???

I ordered women's apparel in all the same size, but half the items didn't fit anyway.

Thank you,

Shirl

Company: ClassicCloseouts.com
Country: USA

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