ASAP Motors
Ripoff Failure to Honor warranty coverage

I purchased a ISUZU Engine from ASAP Motors and paid an additional $159 for Repair and Replacement (R&R) warranty in case the engine was defective.

ASAP shipped an engine for an automatic rather than for a manual transmission. The installer (Kevins Automotive Service) had the engine almost completed when they noticed the starter was on the wrong side. The shipment of a defective engine which includes one which did not work in the target vechile cost and additional $600 for installation.

A service invoice was forwarded to ASAP Motors and after approximately 4 weeks and continual phone calls regarding the status of the reimbursement for R&R, I was final told that I would not receive any payment for the R&R to pull and replace the engine.

The company representative stated that the installer was responsible for the foul-up and the R&R was not covered under their warranty agreement.

The R&R warranty is a rip-off

Company: ASAP Motors
Country: USA
State: Texas
City: Houston
Address: 6432 Cunningham Rd
Phone: 8882211440

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