Chevron / Car Wash
Deep Scratches Brand New Car, They take no responsibility

I went to the Chevron / Car Wash on Main St and Chapman on Sunday September 25 at 11:30am. We inspected the car before it went into the car wash, as we always inspect the car when we get in or out of it, because it's my brand new car or course i want to keep it new.

Well anyway, when it came out of the car wash there were 6 very distinctively visible scratches on the both driver and passenger doors. There are a few scratches on the driver side, and on the passenger side their are numerous deeper marks. I asked the guy who was washing the car, he looks guilty and went to get some chemical to try to wipe the scratch off... But it didn't work.

I told him to bring his manager out and as i was talking him he told me... That all 6 of the scratches couldn't of been his fault and that they were cat scratches. Which is not true, i have a brand new car that i value more than anything and myself and a witness inspected the car before it went into the car wash.

Company: Chevron / Car Wash
Country: USA
State: California
City: Orange
Address: N Main St

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