Six Flags New England
Electric Scooters

I visited Six Flags included in a business team (OptumInsight). I had been informed there will be a electric scooter reserved for me personally since I have should be on crutches until my leg repairs. After I got towards the playground, I had been informed there have been no concerns approved for scooters and that I would need to spend $80.00 with $40.00 to be delivered upon my returning the scooter wherever I got it. Good. I settled. I prepared on staying in the playground until final, but around 2:30 pm I realized that the ability indicator hook was starting the red. Nothing was stated about that kind of factor after I acquired the scooter. Easily hadn't introduced the scooter back, I really could have now been stuck someplace in the centre of the large playground - I had been alone at that time. There have been no further scooter accessible. I inquired easily could easily get a reimbursement since it was obvious in my experience that my trip to this playground was over! They explained "No Reimbursement" and stated I really could visit the "Client Satisfaction" screen. I went and again I had been informed that I really could not obtain a reimbursement as there have been no rain checks or discounts. I stated, "How could it be OUR problem THAT YOU SIMPLY don't keep your energy scooters???" They served as though I were purchasing a vehicle and maintained likely to consult with a local supervisor on some phone I really could not observe subsequently returning to express such things as "should you spend one more $25.00 you will get a period move and return a later date!" I mentioned, "Are you joking? Why might I do want to spend more income? I'm here with my organization! Additionally, I'm on crutches and reside in Rhode Island! I went two hours to obtain hereandnow you are showing me that you-can't provide me a reimbursement, but I've to invest MORE INCOME and RETURN?" the client "fulfillment" individual went away again and returned after another lengthy time period. "we are able to provide to provide you with a manual wheelchair for that remaining evening." I stated, "a Few of The slopes are LARGE! I've no body to push-me! I'm not employed to some manual wheelchair - used to donot come here to get a exercise!" He went away and after another lengthy time period returned, "we are able to provide to allow you to stay for an hour or so as the scooter restores." I eventually stated, "I'll inform everybody to not come here." But what I ought to have stated, but was also exhausted to at that time was "This scooter has demonstrated to be faulty. You'venot changed the battery while you must have and today it generally does not maintain a cost. I've no promise that I'll have anywhere near to a complete evening below when I prepared not as an assurance that I wont get stuck someplace within the playground, needing a massive work on my, the handicapped individual, component." I'm protesting due to what occurred in my experience, but I'm also protesting what should be a typical event as of this location since handicapped people can't combat this selfish cash-first program.

Company: Six Flags New England
Country: USA
State: Massachusetts
City: Agawam
Site: sixflags.com

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