New England Truck Stop Inc
A dishonest business!

Cars & Transport

We called New England Truck Stop Inc. When our truck broke down in Sturbridge, MA. When the roadside mechanic came, he hooked up his diagnostic computer, said it didn't show anything, then told us we needed a new fuel pump (which later turned out to be the wrong one!). They changed the fuel pump, then said it was the crank sensor, replaced it, it wasn't that! Then the said it was the ECM, which they said they couldn't fix. So we called their "partner" business who sold them the crank sensor (Tri State Truck Center in Shrewsbury, MA) We have been here a week waiting to be fixed!!! Back to the first mechanics, they charged us almost $700 for parts that were not needed! They also LEFT their diagnostic computer in our truck that was later towed. They came four days later with the Shrewsbury Police to harass me and threaten to "take me to jail" for having their computer and they claim "trying to sell" to a mechanic at Tri State Truck Center! We are not responsible for any tools, computer, parts left behind. We call for service, and get treated like criminals at both businesses! Beware of both of these places if you are a professional driver!


Company: New England Truck Stop Inc
Country: USA
State: Massachusetts
City: Sturbridge
Address: 201 Charlton Rd. Route 20
Phone: 5083477363
  <     >  

RELATED COMPLAINTS

Ted Wiens Tire And Auto Center
Ted Wiens lied about multiple parts being broken, then didn't even fix them! Took advantage of an out-of-towner!

Ricks Towing & Auto Repair
Promised to fix my pick up truck, after 1,362.42 dollars up front for a fuel pump, then he said that my truck needed a wiring harness, because the one on the truck was burned up and needed replaced

Gold's National Car Care Service
Consumer Report

Automotive Diagnostic Center
I had them replace the fuel pump in my truck. The bill seemed very high. After some research, I discovered that they doubled the price of the fuel pump for their own gain. Sells for $341.99, charged $697.98

NAPA in San Tan Valley
Chip-General store manager Lost and damaged parts in motor of truck and won't replace them or refund any money

Dallas Dodge Chrysler Jeep
Warranty not honored

Bill Heard Union City
Ripoff, Terrible, dishonest, scam, rude, inconsistent

Priced Right Auto Sales
Did Not Uphold Agreement

3D Automotive
Consumer Report

Pep Boys
Price markup on parts done for travelers in need. Ripoff