Franklin Automotive
In is just plain wrong NO Guarantee No Nothing!

I took our 1990 GeoStorm in to Franklin Automotive in Mobile AL.

All the car needed was a timing belt and to take out some spark plugs that were stuck. Later that day, the mechanic called and said that we needed a head set, and a bolt for the engine mount. I agreed.

Three days later the car was ready but making some funny noises. My husband was reassured that as soon as the new head was broke in those noises would stop.

He was told the longer you drive the car the better it will run. That night we were to drive about 90 miles to Mississippi.

While on the interstate, the car started smoking badly, and the engine lost all punch. We had AAA tow us home and took it to Franklins again the next day.

Franklins looked over the car and said that even though they had a 90 warranty, our car would not qualify because stamped on the reciept, under parts, and work provided was the statement, No guarantee on engine lower parts.

We were on our own, and the bill totaled to 959.80! We did not have the car for 24 hours after their repair when the engine died.

I feel that if they saw the engine having problems in the first place, they could have informed us.

Also, much later I was told that you can not rebuild a head and put it on an old engine because the head is just too powerful for the engine.

I do not know if this is true, but I feel there is something fishy with Franklin Auto, they were not on the up and up. Please help if you can. Thank you, Diane

Company: Franklin Automotive
Country: USA
State: Alabama
City: Mobile
Address: 575 Snow Road So
Phone: 2516335312

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