Kraynaks Nursery & Garden Ctr
Poor service rude led me to be leave my order was processed and would be their on mothers day - mothers day flowers

I'm writing this review because I'm sick to my stomach. I used kraynak's to send my mother flowers for mothers day. The lady took my credit card no and asked for the expiration date and 3 digit code i had it written down because it was my husbands card the last no i said i was not shore if it was a 9 or 1 then i said I'm pretty shore it was a 9 thinking she was putting my card no in to the machine. A little while latter she said they would be delivered to the addresses i gave her i was also sending some to my sister. I then went to work. The next day i called and wished her a happy mothers day. Thinking she will get the flowers. Called her Monday and asked her if she got the flowers she said no i called them and asked about the order. The first two calls they could not find my information. The 3 she found it but my credit card did not go Thur she said we called you back you did not answer i was at work. When i placed the order i thought all was taken care of i thought she ran my card right then she acted as if she was. I told her even i was going to work and lived in ca. When we spoke again i was getting really up set they hung up on me 3 times after that pretended like they didn't speak English was so rude even with the manager he was a total jerk. I spent most of the day w / them calling my bank to sitting in tears because it Monday and my mother and sister got nothing for mothers day in the last call i made because the manager did not call me back he said i can charge your card again don't worry we will make them a little nicer than you ordered! I wanted to pull that inconsiderate idiot Thur the phone. Needless to say i will never use them again. Now I'm calling my mother and sister to let them know i was thinking about them on mothers day

Company: Kraynaks Nursery & Garden Ctr
Country: USA

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