Omega Auto Glass
Worst Company/Customer Service EVER!

Do not use this glass company ever. They came out to fix our windshield and after they had started they knocked on the door to tell me that there was a crack in my dashboard. They had already started to attempt to get the windsheild out. They gave me a whole song and dance about how the sun causes it and they can't afford to pay for it out of pocket. And asked me to sign saying it was there before. Big mistake on my part. But I will say how was I to know any different and I also had a baby in the house that I didn't want to leave alone for more then a few seconds. Totally took advantage of me being a girl without any clue about cars. When my husband came home, who is a MECHANIC and looked at the crack he was livid because it was completely apparent that there were screwdriver marks on the dash where they had tried to pry the dash up to get the windshield out causing the crack. After trying to get them to replace the dash that they obviously cracked the manager came out to look at it. His name is Rocky. He tried to get my husband to call our dealer and get them to replace it because "the dash is really expensive, like $880". How shady can you get?! Asking us to lie because their company doesn't want to replace it. Don't you have insurance for times like these? Finally the general manager called and said that since I signed the paper they don't see what the problem is and will not do the honorable thing and replace what they broke. So, long story short stay away from this worthless company with horrible customer service. Any glass company in Arizona is going to be better then theirs.

Company: Omega Auto Glass
Country: USA
State: Arizona
City: Chandler
Address: 135 E Chilton Dr
Phone: 4808382222

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