Ferrari North America
Warranty Claim

I got my fresh 458 Croatia this past year - I Have had 355s, 360s, presently also provide an F430 and 599 - and cannot think the problem Ferrari set me through when I'd difficulty using the cover lock on my Italia.

I realized that after I shut the cover, the lock pulled about the safety handle release. I wrote it down like a quirk and didn't provide it much thought. The cover usually worked. I attempted to open the cover of the vehicle also it didn’t available. I got the vehicle in to the seller because of its program support and informed them concerning the issue I had been having starting the cover.

The Ferrari specialist exposed the cover utilizing the crisis cover discharge underneath the controls.

The dealer rep stated that the cover security system ($2,400) was bent which I it had been not protected underneath the Ferrari guarantee since I should have bent it somehow.

After I told them that I'd realized that it pulled and recommended this may have been since it was out-of positioning, which triggered the cover security system to fold once the cover shut upon it, they ignored the concept.

I sent emails and characters to Ferrari customer support, headquarters, guarantee statements, etc. Plus they all handled me like garbage.

If anybody is thinking about studying all of the emails and refusal characters from Ferrari, I published them online — italiancarwarrantyissues.com/issue/my-ferrari-guarantee-support-encounter/

-John

Company: Ferrari North America
Country: USA
State: Texas

  <     >