Westlake Financial Services
Payoff Date Ignored and Extra $971 Demanded After Loan Extensions

Cars & Transport

I had been under a 36month until (January) 2012 contract with Westlake financial, and they gave me 3 extensions, which was applied to the end of the Loan until April, in which I was told, my account would be paid off "Done" I was then told, that I have to pay an additional $971.00 after I had already paid for the extensions for the 3 months. They are trying to carry me out to 42 months, and can't explain to me were the additional 3 payment are coming from. This will make it 6 additional payments that were attached to the end of my loan, without my knowledge. Today these reps have been "very rude" in regards to assisting me with this Ball of Confusion. I was also told my "Pay off Date" means nothing, WHO TELLS YOU THAT! I very disappointed this company is trying to not correct it's mistake but have me pay more then what I owe.


Company: Westlake Financial Services
Country: USA
Address: P.O. Box 76809
Phone: 18887399192
Site: westlakefinancial.com
  <     >  

RELATED COMPLAINTS

Westlake Financial Services
Told Final Payment Was $745 After Extension and Threatened With Collections

Hsbc Finance
Contract paid in full

Westlake Financial Services
Calls From 8am to 9pm, $1200 Repossession Fee, and Wrong Due Date

Westlake Financial Services
Company double dipped interest. Took money not belonging to them

Westlake Financial Services
Paid-off truck loan still shown as 12,216 collection on credit report

Hsbc Auto Finance
HSBC Finance They are charging me additional money after my 72 pmts on Auto loan are ALL paid in FULL

Westlake Financial
Rude representatives and car taken despite current payments

Westlake Financial Services - Portfolio Services aka Wilshire
Payment mailed to wrong address, car threatened with repossession

Westlake Financial Services
Harassed references at night and loan refinanced without my knowledge

Westlake Financial
Repo Title Filed on Wrecked Car While Payments Were Current