Unitrin Direct
Incompetent customer service! Charged my checking account twice and then gave me the run around to give me my money back

Cars & Transport

After I had a huge hassle with quote being changed drastically and no one knowing why it changed so much. Then for whatever reason I just didn't stay away from the company. After I spoke with people for literally four hours. I authorized them to take the down payment from my bank account. My first STUPID mistake!!!
Then to my great surprise they charged my bank account twice!!! When I called them to ask why this had happened that stated that they had already sent out a letter to reverse the charges. Well as anyone knows this takes some time.

When I called back Unitrin to demand my money. They told me this must be my fault because I know too much about the how long this disaster will take. Of course the accounting office was closed and no one anything about accounting in the building now so I will have to wait until someone decides to return my call to find out when I will receive a refund!!!

Stay away from Unitrin Direct the rates are cheap and so is the customer service!!!
Nnow I am stuck because I have so much money tied up with them that I do not have the money to get a policy from a decent company!!!


Company: Unitrin Direct
Country: USA
Phone: 8002537744
Site: www.unitrindirect.com
  <     >  

RELATED COMPLAINTS

Unitrin Direct
Ripoff

Unitrin Direct Auto Insurance
Unitrin, financial indemnity, unitrin insurance company. Unitrin is a scam insurance company, nickle and dime you during a claim, rip offs, unitrin insurance is a scam company

Unitrin Direct
Unitrin Direct — Geat Moments in Unpredicatability

Unitrin Auto Insurance
Ripoff rates, antiquated billing system, nazi billings

Unitrin Direct
Beware of the sharks

Unitrin
Unitrin specialty aka unitrin direct scandalous, financial rapists ripoff nationwide

Unitrin
Unitrin is as bad as the reports say I work for the company (for now)

Unitrin Direct
Unitrin Direct Auto Insurance Debited my checking account when I did not sign any renewal form at the end of my contract

Unitrin Direct Auto Insurance
Failure to pay full claim San Diego

Unitrin Insurance
Unitrin Auto Insurance Waste of Time and $ Texas