Platinum Warranty
Failed to Reimburse warranty approved workmanship

A claim was made on May with Platinum Warranty for the amount of $2000.00, plus rental fee. This is my first claim with this company since I purchased the warranty in March. My tahoe which was 3 years old required a new transmission. All work was approved, but little did I know they only pay with check so the dealership would not return my vehicle to me. I also found out that it takes 30-40 'business' days to receive a check from them. Now "who" is going to hold a vehicle for that amount of time to await payment. So, I paid the fees.

40 days later, here I am, no reimbursement. I can see 'why' the dealership wouldn't want to give a vehicle back without payment simply because they WOULDN'T RECEIVE IT! For those of you who have experienced this I suggest you to file a complaint with the Attorney Generals Office of Ohio because there are others like us who have experienced this problem and this company needs to be addressed by everyone. This company is a rip-off!!!

Company: Platinum Warranty
Country: USA
State: Ohio
City: Cleveland
Address: 200 Public Square, Suite 2900
Phone: 8006925397

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