KASA Auto Parts (MyHotTacoma)
Beware of doing business with KASA Auto Parts! (MyHotTacoma)

Cars & Transport

Beware of doing business with KASA Auto Parts!

On 09/30, I put an order in for aluminum, diamond plate bed railcaps for my Toyota Tacoma.

QtyPart #DescriptionPrice 1 746427

Toyota Tacoma ICI Treadbrite Bed Rail Caps without Holes - BR49TB for Toyota Tacoma

$84.99 Sub Total:$84.99 Shipping:$22.99 Total Cost:$107.98

On 10/03 I get this email from c. Byrdziak@kasacapital.com

Thank you for placing your order with MyHotTacoma. We need to verify some of your order information to ensure you receive the correct parts. Please give me a call at 909-444-6892 between the hours of 7am and 6pm CST Monday through Friday. Your order#xxxxxxx

Thanks,

Part Specialist Team

MyHotTacoma

I call customer service and waited for 30 minutes with nobody taking my call. I call again this time not to elect extension 2, I speak to a man who assures me and says my part is on its way. We talked about my part being a 2011 Tacoma. He says no problem.

On 10/08, part reaches my house. To my surprise part does not fit, not even close. My bed rails are twice as wide as the ones I recieved.

On 10/08, I email Parts Specialist Team that their part doesn't fit, inform them I will call following Monday at 0700 their time.

On 10/10 I call and waited on hold for 30 minutes with no customer service rep. Try their online chat and reach a human. The person tells me they will email me a return address shortly, it never comes.

On 10/11 reach Cale via telephone says basically I not going to get a refund or be able to get a new part that is the correct size. I tell Cale I'm sending it back.

On 10/11 Cale sends me an email saying, We are unable to process a return request for this item as it is special ordered, and the warehouse has denied the return. We apologize for any inconveniences this may have caused you.

So, after all this I am out $107.98. Numerous emails, phone calls and chat verifying my transaction I feel cheated.

Don't do business with KASA Auto Parts (MyHotTacoma)!


Company: KASA Auto Parts (MyHotTacoma)
Country: USA
Address: 2300 Kennedy St
Phone: 6125245442
Site: kasacapital.com
  <     >  

RELATED COMPLAINTS

Kasa Auto Parts/Auto Direct Midwest Parts
Street Beat Customs BUYER BEWARE!

Kaerntner Kingfood LLC
On Monday, June 13 2:23 PM I ordered a part for my icemachine per EMail. I got a confirmation EMail back that the part will be ordered when I send a check to the company MDT Parts & Equipmen

Parts.com
Auto parts sales online - AVOID - Will nor accept returns of incorrect parts.internet sales only

Premier TV Parts
Premier Electronics Beware of the next day/2nd day shipping policy

D J auto salvage
Charlie ripped me off for $150.00 i ordered parts and they sent the wrong parts and now he wont answer my calls

Parts Train
Never buy from here! - auto parts

Thoroughbred Auto Parts
John barbino&joyce ballardthoroughbred auto parts i used to work for thoroughbred auto parts. Dont let them take your money chances are you might not rec. Your part!

A To Z auto Salvage
Liars and very nasty to deal with

Kasa auto parts, llc
My hot auto.com they sell deseptive fake scam auto parts and when you want to return them they want a 25% restocking fee & and shiping fees

Auto works international
Auto Works Racing, Auto works llc, StudioWESS Dont Buy Anything From Auto works you will never see the parts