Consumer Direct Auto Warranty
DirectChoice Quality Vehicle Protection My Valid Repair Claim Was Denied
- 10-10-2011
- 28
My valid claim for a covered auto repair was denied by Consumer Direct Warranty Services. They stated that there was insufficient maintenance records provided. I had the policy for two years and had made no claims during that period
I was very forthcoming in my explanation of maintenance record gaps, but they offered no advise or remedy.
Their only method of communication was via e-mail, and they would not provide a supervisor's name nor contact number, as I desired to speak personally with them.
It seems that they simply rule in their favor, even though the repair required on my vehicle was within coverage parameters.
Company: Consumer Direct Auto Warranty
Country: USA
State: Nevada
City: Las Vegas
Address: 2232 South Nellis Boulevard #174
Phone: 8002093755
Site: cdwsnow.com