Andy auto sport
Lack of customer service and very very late delivery time

On July 11 ordered back bumper grill for Toyota Truck. I got a confirmation. It would take 3 to 4 weeks to ship. O.K. Then on July 19 re'd e-mail that the part would be delivered on Aug. 22. I waited and waited for 2 more days. No phone call or e-mail to explain the delay. I had to call them and their response was that it is backoredered and I asked them to trace it. Not that they offered to, I had to ask.

Then it will be delivered on Aug 30th, but to be sure I could call the transportation company and confirm on Monday morning. Not them, no they should not be required to do their job, or even give decent customer service. I called today on the 30th and spoke with Ryan and asked him to check again. I was informed that since it was backordered that I could expect to have this problem even though I was upset. Then I cancelled the order. I ordered this item as a Birthday present at the rate they were going it was going to be a Christmas present.

Company: Andy auto sport
Country: USA
State: California
City: Milpitas
Address: 396 railroad ct
Phone: 8004191152

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