CarMax
No Air in Hot Summe

Cars & Transport

Purchased a Dodge pickup truck, on fifth morning A/D quit functioning. I introduced vehicle straight from work-in to support nd was considering switching it in on the 5-day return policy. Broker Operating office mentioned required a scheduled appointment to create it in also it might be under guarantee in per week once they can offer mean appointent. Could not get a scheduled appointment until per week later and needed to drive-in 97 level conditions four hours each day backwards and forwards to work with per week without any A/D. Required it into support plus they disassembled the automobile at 8:30 am on the Friday subsequently informed us they'd 8 more hours of focus on it at 2:00pm same-day. At4:00pm returned to Carmax to obtain my GPS I'd quit in-vehicle also it was simply resting on-lot disassembled, for just how long who understands. I had been informed it-they could be shut all weekend and may not repair it until Mon today nowadays Mon nevertheless not mounted plus they express they don't provide courtesy vehicles until we purchased a long warranty at purchase. So here we're Friday and also the Supervisor claims he does not understand when it'll prepare yourself plus they do not do customer support payment for that inconvience of getting to cover a rental-car for the time being four times. If he gets a loaner in within the next couple times he'll contact. I recommended a totally free oil-change, something? He was adament no payment. I'm studying fruit laws in GA today. No customer support and Quality examination is just a Laugh. I'll be calling and producing to Corporate subsequently if however no outcome I'm betting regulations is on my part.


Company: CarMax
Country: USA
State: Georgia
City: Stockbridge
Site: carmax.com
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