Superior Ford
Not honoring warrenty, bad workmanship

Our vehicle was struck within the left-front wheel with a vehicle.

Their technician said there is nothing inappropriate and that I might go home. Till another technician there and that I discovered the harm. $2422.84 value of front-end components were subsequently changed. A short while later I named and advised Bob, good support woman, there is nevertheless a cluck within the front-end. I introduced it in, their technician couldn't discover the issue, billed me $65. I, a person, discovered the issues lately. One was an issue having a pull link they'd changed and another was bent swaybar links and poor bushings they didn't find before.

Their general manager Ben Rabiola and support supervisor Steve Clark stated they'd not substitute the poor, fresh component, since the guarantee was for just one year, (actually before taking a look at it) it didn't matter for them that I'd introduced it in soon after the brand new components were placed on. They stated I ought to have keep getting it in as the clunk extended, without doubt getting me $65 at the same time.

In my opinion the administration at Exceptional Ford may be the many shady when I have actually discovered. Plus some of the technicians are inefficient.

Company: Superior Ford
Country: USA
State: Minnesota
City: Plymouth
Site: superiorford.com

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