Usaa
Auto Insurance ripoff deceptive reporting practices

I had a minor traffic incident: traffic was backed up, as everyone was inching their way forward, the driver in front of me got out of her car and told me that I hit her car. Since we were in a traffic back up and not even going 2 mph, if this happened, I was totally unaware.
Being the good citizen, we exchanged information. I then called USAA to find out if the lady had contacted them. She never did, however, since I did, they are now countng this against me on my driving record.

Another thing: they have repeatedly asked for account updates on who is living in the home. I have a 17 year old, but he does NOT have a permit. He is not allowed to drive any vehicles in the house. USAA has sent the same "update" paperwork to my home numerous time as well as called the house to find out if he is driving.
It seems like they are looking for reasons to increase premiums.

Company: Usaa
Country: USA
State: Texas
City: San Antonio
Site: www.usaa.com

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