Advanced Auto Parts
Poor Customer Service

I'm creating this criticism because of the excessively bad support I obtained in the Sophisticated Auto-Parts on Memorial Travel and Moreland Ave. Near my home in Atlanta, GA. I'd requested a harmonic balancer in regards to a week before the shop visit, compensated, and was informed it'd be sent to the store in one day. I went of city for some times, and so I was not ready to choose it-up until about 4 days later. I arrived within the store strolled as much as the cashier stated "Hello" and that I wasn't welcomed or answered to, and so I proceeded to describe why I had been there. I told the cashier I had been there to get a harmonic balancer that were shipped. Once more I obtained the silent treatment. And so I thought perhaps she really wants to begin to see the receipt, and so I started looking through my budget to locate my receipt. I eventually discovered it after trying to find two or three units. Actually the cashier didn't talk or obtain the balancer prepared for me personally when I'd the bill, her whole feeling was really rude and unpleasant. I eventually passed her the bill and he or she visited obtain the balancer after which passed it in my experience, and when again mentioned nothing. I informed her she was rude and requested to talk to the supervisor. She subsequently replied that she was the supervisor and that I was surprised and shocked. Just how can a store-manager handle a spending client thus rudely I considered to myself. And so I allow her understand, and he or she stated she wasn't being rude although she was. I've patronized this specific Sophisticated Autoparts often and not handled her, since most of the additional associate supervisors are much friendlier. Nevertheless that one experience with MIESHA, the supervisor for that evening, may make sure that I never patronize this specific Sophisticated Auto-Parts again. She ought to be punished and placed on a probationary time, since her perspective was really unpleasant and unprofessional which is charging this shop great clients for example myself and that Iam sure many more which have handled this lady.

Company: Advanced Auto Parts
Country: USA
State: Georgia
City: Atlanta

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