Usps
Useless lack of information

petercc0
06-13-2011
95

USPS were trusted to provide a doc bundle from California towards the UK, 3sheets of document in a USPS cover.

The following number was handed and all went nicely, shipped from Pensecola to Ohio for transportation offshore and remaining US 11-30am 9th June.

Followed and examined 10th, nothing, 11th, nothing, 12th, nothing, 13th nothing

Okay, I-phone their 1-800 support quantity 'yes sir, your bundle quit the united states about the 9th at 11-30am'.

Responded 'yes, I told you that after we began the discussion, but where's it today'?

USPS 'It quit US 9th 11-30am, nothing else is drenched'.

Me 'which means you have no idea and can't tell me where it's or when it'll be shipped'?

USPS 'No, you'll have to watch for the monitoring to become updated'

Me 'I've been waiting 4 times for that monitoring to become updated'

USPS 'Well we just possess the same info while you get online'

Me exasperated 'okay, provide me the USPS British quantity please'

USPS 'we-don't have one, our deals are shipped with a UK supplier after they have been in the united kingdom'

Me 'which UK provider'

USPS 'I don't know'

Me 'this really is disgraceful, you've been settled to move a record in the US towards the UK and you Have no idea where it's and have no idea who's designed to provide it'?

USPS 'no, you'll need to watch for the monitoring to become updated, bye' and down telephone.

I spend 60 units discovering who the intended shipping provider is online through numerous issue sites.

Affirmed, I discover the UK provider and that I place my following range within the container also it claims '9th June 10-29am sent to Ohio'

No further info which is 4 days later.

Their data is later compared to USPS info by almost 1-hour at 10-29am.

I attempt to e-mail a to USPS and also you can't mail to USPS site with out an address in the united states.

I-phone 3 additional USPS as well as today ParcelForce (UK) phone numbers and USPS estimate 'it's quit the united states about the 9th at 11-25am.

ParcelForce estimate 'it's still in Ohio in the 9th 10-29am'

Equally acknowledge nevertheless 'they've no idea where it's 4 nights later or when it'll be shipped'

What an absolute disgrace by both events, but particularly usps that are the responsible party and who've been paid to accomplish the task.

Meanwhile, I'm still waiting, no more following improvements have happened and my files are urgently needed.

We in the united kingdom might state of USPS they could not 'maintain a piss-up in a brewery'.