Austins Affordable Autos
Owner Very Rude to me and my Kids

Free Press15
05-21-2011
43

I highly recommend you drive by and put the pedal to the medal! What turned out as an above average visit of a used car dealership ended with us being verbally abused by a less-than professional dealership manager.

We went in search of a used 7-series BMW for my husband. We have been looking for a couple of weeks and have yet to find the one that has the price and condition we are looking for. Austin's Affordable Autos had a listing on http://Craigslist.com for such a vehicle.

We met with a friendly used car salesman who showed us two vehicles and my husband test drove the one he liked the most. We let the salesman know we were looking around the area (Portland, OR) for the right care. Upon the return from the test drive we were informed by the salesman who just leaned from the manager that this car already had a deposit on it.

As we were not ready to spring that moment to buy the vehicle the salesman told us if we give him our info he would contact us if they found another one. We walked inside to fill out the forms when the manager let us know that although there was a deposit on the vehicle he would pawn those people off on another vehicle and let us have this one.

We were discussing our options when the managed exploded and said, "Oh, I thought you were here to buy a car, not just to play around!" We were utterly shocked by his outburst and finished filling out our info for the salesman. I offered that if the person with the deposit did not come through that he should call us. The rabid manager again yelled at us saying, "Its SOLD! You cannot have it!"

At this point we collected our small children, the salesman who was helpful didn't even tell us goodbye and we headed back to our car.

Do yourself a favor. Take your money elsewhere. If they treat you like this when you have cash in hand to buy a vehicle, just imagine if you wanted to look around and not purchase the first car you touch!

AWFUL, AWFUL, AWFUL Experience!