LaPorte Chrysler Dealership
Auto repair/customer service

I got my automobile in to the Chrysler storage for an oil-change. I started smelling burnt, I originally believed they'd built some when changing it & thought it'd melt away. The odor extended. I tested my gas & it had been a quart reduced. I experimented with call the Chrysler Dealer Garage & they'd not reply their telephone & once they ultimately might, they'd be really rude & location me on-hold & ultimately remove my phone. Therefore, I got my vehicle to my technician & he questioned me who transformed my gas last, I told him & he mentioned, the gas filter is so free he might transform it together with his hand & for me personally to go back-up for them. The odor was from the gas leaking from the gas filter, that was getting on my solenoid towards the beginner. And so I delivered towards the Chrysler storage with my vehicle. The support division supervisor was really rude & mentioned, "it had been a little shed." Then he advised me that I had been nearly due for another oil-change & expected me why I waited to make contact with them. I discussed that I'd created numerous efforts to contact them. For me, should you all messed up my oil-change the very first time, he then must have only finished it again. I subsequently talked using the mind supervisor of the dealer & he mentioned, "we shall keep in touch with the gas technology and allow him realize that he's to tighten the gas filters." He was really arrogant concerning the entire scenario & subsequently provided me a totally free oil-change to make use of at another period. At this time, they'd been so rude that I'd not need delivered my car there. I got my vehicle to a different storage to possess my gas transformed & was educated the oil container plug have been removed. Once more, I experimented with consider my vehicle back-up to Chrysler & they mentioned, "There's nothing we are able to do about this." I've created numerous efforts to get hold of the supervisor & he'll not return my calls. Our vehicle then began having a hard period beginning, I thought I required a brand new battery. I subsequently discovered that it was actually the solenoid was taken due to all the gas that had formerly dripped inside it. I currently needed to change the beginner. The supervisor nevertheless won't tackle these difficulties with me. This isn't a suitable method to handle clients.

Company: LaPorte Chrysler Dealership
Country: USA
State: Indiana
City: LaPorte

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