Maryland MVA
Insurance compliance incompetence

As a result of an accident, the car that my son was using was totaled in December of sold to a junkyard and the plates returned to the Maryland MVA in January.in March I began receiving requests from the MVA asking that I prove that I had insurance on this vehicle (which I had not owned since December) and threatening to suspend a set of plates that had been in the MVA's possession since January. I have - 3 times - provided the MVA with copies of an invoice from the junkyard that we sold the car to and the documentation that I received when I turned in the plates. Yet today - AGAIN - I received a letter from the MVA advising me that the plates on this car had been suspended.

I am self-employed and run my own consulting company. Every hour that I have to spend correcting mistakes made by the Maryland MVA is an hour that I am not doing billable work. Having to spend time correcting the MVA's mistakes once was bad enough - I have now had to do this 3 times and the MVA has still not managed to correctly resolve this problem.

I have sent multiple emails to John Kuo, the Maryland MVA Administrator, but have still gotten no resolution. I have emailed the Governor of Maryland. At this point I have a good mind to send the MVA an invoice for the hours spent doing the job that your employees should have done, plus administrative fees for printing, mailing, copying, and emailing. When they don't pay that invoice, I intend to sue their butts. Maybe THEN they will pay some attention to sorting out the mess that they've created!

Company: Maryland MVA
Country: USA
State: Maryland
City: Glen Burnie
Address: 6601 Ritchie Highway NE
Phone: 4107687431

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