Iberia Airlines
Lost baggage and missing property

I do want to create a proper grievance against Iberia Airlines of Spain. I flew from Frankfurt to Madrid to Malaga. After I got to Malaga they'd previously dropped my carrier I'd a-9 hour layover I'd to recheck my carrier for my next trip because it didn't allow it to be the woman in the table explained they'd deliver to my home. I ensure it is home following the worst trip in my own living! Our carrier isn't any where you can be discovered I named the very first evening plus they are unsure where me case is. Last they understood it had been in madrid. They wouldsend it from Madrid to Augusta Ga also it could be sent to my house. Time 2 I contact they nevertheless do not know where my case reaches. Time 3,4, 5,6, 7 same solution. Time 8 they're sending emails to locate my material with no one is answering the e-mail. The woman about the telephone that I were able to keep in touch with explained my carrier wasn't missing they simply didnt understand where it had been plus they didnt realize why I didnt contain it since thier program claims it had been sent to Augusta Main (incorrect airport) I contact right down to augusta maine with no carrier and so I contact Iberia back. They'll deliver another mail. Time 9 I'm attempting to observe what I will do to obtain paid for my issues. They provide me more runaround. While reduced and see they contact me fro ma and inform me they've my carrier and verify tackle and telephone number (exactly the same one they simply named) to ensure it's present. It nevertheless requires over 24 hours for my carrier showing up. I visit the airport to get my bag cuz at this time I'm done waiting and that I dont need yet another group of on the job my case. I've issues lacking. After I examined set for my trip in Frankfurt I'd my case covered therefore nothing might occur and today there's no cover and 1 / 2 of my pc material is absent and all my images from my journey are eliminated. I cant even have them back. I plan on creating a official complait but to date it's been challenging to obtain something from Iberia! I'll never again travel iberia actually!!

Company: Iberia Airlines
Country: USA
State: Georgia
City: Harlem
Site: iberia.com

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