Euromotorhome Spain
Company owes client 2000 euros for approved repairs to van Barcelona

‘Camper Van Rental Rip-Off In Spain'
This ‘Camper Van Rental Rip-Off' experience recently happened to my wife and I after we had rented a camper van from Euro Motor Home in Spain. Our much anticipated ‘trip of a lifetime' began October 2nd 2010 when we picked up the Euro Motor Home/Spain camper van in Barcelona/Cervello. Our planned itinerary would take us northeast from Barcelona into south, central and western France, then down along the Bay of Biscay into northern Spain, southwest across Spain to Portugal, back along Spain's Costa del Sol, again into France, east through the Pyrenees and back to Barcelona. This 41 day rental was contracted to cost us 3,516 Euros and was all paid for in advance to Motor Homes Worldwide/Australia. But as it turned out the rental ended up costing us an additional 2,000 Euros (nearly 60 percent more than the initial outlay) for repairs to the Euro Motor Home van when the clutch disintegrated in southern France. The breakdown happened after only seven days of driving this Euro Motor Home/Spain van. Then the Fiat dealer who assessed the needed clutch repairs also warned us that the van was unsafe to drive on account of its badly worn tires. The dealer explained that these tires were original equipment on this now more than three year old van with 64,000 kilometers on the odometer. Not only were the tires worn out and unsafe (especially as to the badly cracked sidewalls) but the Fiat warranty on the vehicle itself was null and void. So we messaged back and forth for three days with the Euro Motor Home/Spain head office in Madrid and on Friday October 15th they finally provided us with written authorization to proceed with the repairs and tire purchase and the understanding that we would be reimbursed upon our return. At the time we thought we had reason to celebrate. Well, the payoff indeed has been a good one and worthy of celebration for the companies involved, especially since Euro Motor Home in Spain at our expense now have the old Ducati van with its brand new clutch and new tires for the 2011 rental season and we have nothing! In spite of our continuing efforts over the past three months, Euro Motor Home has absolutely refused to follow up on their promise to reimburse us for the clutch repair and tire replacement costs that we incurred on their behalf. That's why we have resorted to using the internet in this way to tell you and the rest of the world about our experience involving this Camper Van Rental Rip-Off, particularly as it concerns Euro Motor Home/Spain in collaboration with Motor Homes Worldwide/Australia.
We are directing our message to any and all prospective motor home renters anywhere in the world where any of these companies or their affiliates operate. Our message is “On account of our experience described above, be very wary of doing business with any motor home rental agent bearing the name Euro Motor Home and/or the name Motor Homes Worldwide or of any implied connection with either of these companies, particularly any business bearing the name Euro Motor Home/Spain (head office in Madrid). Http://campervanrentalripoffspain. Blogspot.com

Company: Euromotorhome Spain
Country: USA
Address: Torrent d'en Martre
Phone: 34936373368
Site: euromotorhome.es

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