GoKarts USA
Terrible Customer Service, Inferior Product, Misleading Advertising

Easily might provide them with a zero star ranking, I'd. I'm really ashamed to possess completed business with this particular organization. I ought to did my study, not only on various go-karts, but with this organization.

Item was designed to come 90% assembled, with customer having to do "seller preparation, " tightening products, hanging battery, etc. The gokart arrived in items, actually the body wasn't actually assembled. Was designed to include "assemby guide" and "excellent info." It included no construction guide so when we named "tech-support, " they stated no guide was accessible, they could not help us, which we ought to spend a professional technician to place it together. Actually, the individual I'd building it's a worker of mine who keeps all my village equipement (trucks, riding mower, etc.), so he is no beginner as it pertains to automobiles and equipment. A few of the openings weren't arranged and needed to be redrilled. Required near to 6 hours to obtain the gokart constructed. Customer support was rude and indifferent about all of the problems we experienced.

Today onto the merchandise, a Kinroad Bantam 110 dune buggy. Time 1: tire arrived off edge; Day 5: horn dropped off; Day 7: both headlights dropped off; Day 10: another tire went smooth; passenger seatbelt broke. Is there a guarantee? Not through GoKarts US, obviously, and because there is no product info, I've no information of a manufacturer guarantee.

They claim you are getting 50% off retail, but I came across an identical go-kart locally, completely constructed, for only $200 significantly more than I taken care of that one.

Our suggestion? Do not conduct business with the corporation

Company: GoKarts USA
Country: USA
State: California
City: Walnut Creek
Site: gokartsusa.com

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