Ford Motor Credit
Reposession

Our Mustang was reclaimed in the parking lot at might work approximately 10pm last Thursday. I named Ford Credit very first thing Friday day to discover what I needed to pay for to obtain my vehicle back and was informed subsequently the foreclosure was not updated within their program and that I needed to call-back the following day since it required 24 to 48-hours in order for them to get all of the data they required. Therefore, the next day I named again, and was informed again they didnt have their program updated and due to the Holiday vacation I'd need to wait before following Wednesday to call-back. Below it's almost per week later and that I still learn nothing. I had been informed they have to do some reasearch to discover what I have to spend. Hi, did I not fund together with your establishment??? Plus they might attempt to contact me back by 5pm. I work evenings and creatures I've no vehicle right-now I've to depart over an hour or so early to obtain there promptly. I missed seeing my loved ones for Holiday and today have pneumonia from strolling to work-in the chilly but still I'm informed in the end this time around they dont have their program updated. They might nevertheless inform me that they're likely to market my vehicle about the fifth of Jan easily dont spend them... However they still wont give mean add up to spend to ensure that I will get get my vehicle back. These folks really should obtain plan together. It shouldnt have a week to obtain a reposessed automobile when the dog owner is attempting to provide you with the cash!!! If later on I actually do purchase another automobile I'll not fund with Ford Credit. The folks you will find rude and condescending irrespective of being disorganized

Company: Ford Motor Credit
Country: USA
State: Kansas

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