Hyundai
Bad Service

I bought Genesis just one month before.
One day morning I found that left fog lamp was missing. I asked Hyundai to fix it by warranty. Hyundai service inspected my car and there was no impact sign on bumper and lamp. Even if there was no impact sign, they refused to fix by warranty. The problem was that lamp brackets were broken. Lamp was still good and no scratches and no dent and nothing.
It is definitely a problem of injection molding of bumper. But Hyundai did not accept it even if they could not say how it would have happened on my side.
Also it is a very stupit mechanical design that if someone has to change whole bumper because of a small bracket problem. It will cost a lot to the customers later. Hyundai is trying to make money by cheating the customers.

Company: Hyundai
Country: USA

  <     >