Progressive Insurance
Jackie Johnson, Claims Adjuster Needs Integrity and Fairness Lessons

After being backed into while stopped in a parking lot by a Progressive insured, this claims adjuster (Jackie Johnson) "decided" that I was somehow 30% liable for the accident and that Progressive would only pay 70% of the cost of repairing my vehicle.

Unfortunately, the Wausau, WI policeman who came to the scene chose not to write a report or issue a citation, and there were no witnesses. Though I did take pictures of the damage to both vehicles, the Progressive adjuster has shown no interest in seeing them.

If you get backed into, or otherwise involved in an accident involving a Progressive insured, be prepared to fight for a just settlement. The hassles of dealing with this kind of claims mentality warrant avoiding Progressive in every way possible.

Complaint filed with the Wisconsin Commissioner of Insurance Office.

Company: Progressive Insurance
Country: USA
State: Wisconsin
Site: progressiveagent.com

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