Simi Valley Ford
Aweful "service"
- 08-11-2010
- 12
I recently purchased a used car from Simi Valley Ford. I dealt with Ron for the purchase and they were very helpful and willing to deal. There was a small chip in the paint which Ron said he would have fixed and I could come pick the car up the next day. When I arrived to pick up the car, I was told that it needed a new windshield also so they gave me a rental and said I could pick the car up that afternoon... 3 days later and I still do not have the car that I purchased. SVF is nice to get you to buy, but you are left SOL on any kind of service there after. Do not buy a car from here!!! (9/2/10) it is day 4 and i still do not have my car back yet. I was promised that it would be done today, but again they lied. It is unfortunate that this company has let good quality customer service fall by the wayside, just to obtain a sale
Company: Simi Valley Ford
Country: USA