Shell Gas Station
Faulty Shut-Off Valve on Pump

On June 12, after completing our vehicle with fuel, the push shut off device didn't function. Gallons of fuel poured from the nozzle while we frantically attempted to obtain the device unstuck. There is gasoline all around the floor and also the vehicle, and gasoline had decorated on our garments and sneakers. The clerk atleast spread an absorbing material on the floor, but never bagged the nozzle or positioned an outoforder sign up the push. We requested to get a reimbursement on our charge card for that gasoline that built due to the defective device. It came to atleast a $20 overcharge. It was refused us since "it had been our problem" for allowing the gasoline leak. We insisted the clerk let's keep in touch with the boss who had beennot there at that time. The clerk attempted to obtain the boss about the phone however the boss would not answer his mobile phone. Because we were touring and had a need to access it house in another condition, we left annoyed by the truth that someone else or individuals may likely possess the same task occur to them. The push must be turn off and fixed. It'd have now been good to obtain a "sorry, " or even a reimbursement, for that clutter and risk we experienced.

Company: Shell Gas Station
Country: USA
State: Idaho
City: Nampa

  <     >