Ira Toyota - Ira Motor Group
Ira Motor Group did unnecessary work to increase the bill, overcharged for work done on ca

This service place is a total ripoff. I got a Toyota Camry 60,000 mile checkup (on May 22) and ended up paying $840 (including installation of a re-manufactured water pump). The $840 charge was after $137 discount. They overcharged on a bunch of services I didn't even need, which I unfortunately didn't figure out until after I had paid (I should not have trusted them, and instead should have checked the 60,000 mile service work recommended by Toyota). They put in regular oil, but charged me $52 for synthetic oil. They either overcharged me, or charged me for doing work that was not even required by the manufacturer for the 60,000 mile checkup like $29 for cleaning the battery, $98 for brake service, $40 for rotation/balance of tires, $42 for replacing engine air filter, $53 for replacing cabin air filter, $152 for transmission fluid pressurized flush, and $483 for replacement of a water pump (which I suspect did not need to be replaced), and $29.40 for the repair shop fee. I am never getting anything fixed by a car dealer repair shop again, because when I called other shops and compared the prices/services, I realized I had been ripped off. When I complained to the manager, he said he would think about it, and never called me back. Unfortunately I trusted them (they assured me it was a "standard" 60,000 mile checkup) and had signed off on the order before they did everything. I would tell other people to not trust this dealership if they tell you that something needs to be fixed (or that some work is "standard") and to get a second opinion from a non-dealer garage.in fact it would be better to avoid dealer-associated crooked service garages altogether.

Company: Ira Toyota - Ira Motor Group
Country: USA
State: New Hampshire
City: Manchester
Address: 33 Auto Center Road
Phone: 6036241800
Site: toyotaofmanchesternh.com

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